Application：Caterpillar CAT GC20 Serial #4EM Forklift
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At Jeenda.com we hope that you are happy with your purchases, however we know that sometimes you will need to return or exchange an item .Here shows how to Return or Exchange.
1, Return & Exchange method Go to contact us or send an Email to lena@Jeenda.com In order to solve the problem quickly, please indicate the order number and the reason clearly. we will reply and solve your problem within 24 hours(except holiday).
2, Return & Exchange Policy
Any products returned must be in a re-saleable condition, include the original packing and documentation. Jeenda.com must be informed of any return requests within 7 days of the date customers received the products. Jeenda.com must be informed of any exchange requests within 15 days of the date customers received the products.The customer is responsible for all postage costs of reason “bought it wrong”or “don't need it any more”. Jeenda is responsible for all postage costs of reason “quality problem”or”wrong shipped”.
Warranty for New aftermarket parts are of 3-24 months. Original parts are of no quality or return warranty. Any problem just feel free to contact us rather than open any case ,we'll try our best to provide you the best service.
3, International Buyers-Please Note: Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.